Field Service Customer Satisfaction Questionnaire

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Thank you for taking the time to complete this questionnaire. The information you provide will assist us in continuing to improve and enhance our equipment and our field service operations to better serve your needs.

This survey should take approximately 5 minutes to complete. If you prefer to fax or mail this survey back to us, please print out the completed survey and send it to:

Baltimore Aircoil Company
Attn: Field Service Manager
7600 Dorsey Run Road
Jessup, MD 20794
Fax: (410) 799-6240

Name*
Title
Company Name*
Job/Company Type
Typical Project Type*
Address
City
State/Province
Zip/Postal Code
Country
Email*
Phone Number
What is your level of satisfaction with the BAC performed service?
What is your level of satisfaction with the operation of your BAC equipment?
How do you rate the quality of BAC materials and parts used?
How do you rate the BAC Field Service Representative?
How do you rate the timeliness of response by the BAC Sales Representative?
How do you rate BAC's efforts to minimize interruption of your operation?
Please provide your suggestions to improve BAC's products and services.
Other Comments:
Post Card Number (upper RH of card reverse)
T-shirt size

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Thank you very much for your time!

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Field Service Customer Satisfaction Questionnaire

Thank you for taking the time to complete this questionnaire. The information you provide will assist us in continuing to improve and enhance our equipment and our field service operations to better serve your needs.

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